GUARANTEE – We guarantee that our products are individually handmade to the highest standards in the production process using materials and fabrics from US companies.
PRIVACY STATEMENT – We are concerned about online privacy and security. We put in place privacy guarantees that will give you a secure feeling when ordering from B & B Designs. Any ordering information we receive is entered into a secure server; no information is stored on our website. We never share, rent or sell any of our clients’ personal credit information with any person or company. If you have questions or concerns about privacy issues, please contact us at firstname.lastname@example.org.
ORDERING INFO – You may order online by using the attached order form or by mail. To order by mail, print out the order form, fill in all the information and mail to either of the addresses listed on the form with the appropriate payment.
RETURN POLICY – You may return an item within
30 days of purchase by contacting us first and clearly indicating the
reason for your return on a copy of the invoice. Enclose the
copy of the invoice with your return item. We recommend you
use UPS or US Postal Service Insured Parcel Post to return item. Make
sure your name, address, order number, telephone and/or email address
is on the invoice for faster service. Please indicate whether
you would like a replacement or a credit issued to your credit card
company. We will contact you regarding a replacement item.
Please mail the item to:
If you are ordering 5 or more, please call us to inquire about discount pricing or wholesale orders.
SHIPPING FEES –
We ship using the US Postal Service.
Put your order in the shopping cart to see the shipping calculation or see the notes on the product pages for current rates.
PAYMENT – Payments may be made by Visa, MasterCard, American Express, Discover or PayPal. All payments will be processed through our PayPal account to ensure the highest levels of security. This also means that we do not collect your credit card number on our server. You do not need to become a PayPal member to use the PayPal secure payment system. State sales tax will be applied only to orders shipped to a California address. Any sales tax will be shown during the checkout process.
DELIVERY – Because we custom sew each item to your choice of color and fabric, delivery time from receipt of your order to mailing at the US Post Office is generally 1 -2 weeks. You will receive an email when your order is mailed so you will know when to expect it.
CONTACT US –Please contact us via email at email@example.com
B & B Designs
Lincoln, CA & So. San Francisco, CA
916-434-6666 & 650-588-2611